Privacy Policy

2. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: Name, phone number, email address, and location.
• Medical Information: Symptoms, previous reports, and treatment preferences (only if explicitly shared by you).
• Technical Data: IP address, browser type, and device information to improve website performance.

3. How We Use Your Information

We use the collected data for the following purposes:

• To connect you with relevant medical specialists and hospitals.
• To schedule appointments and facilitate consultations.
• To communicate with you regarding your treatment journey and updates.
• To improve our website functionality and user experience.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Your medical data is handled with strict confidentiality and is only shared with healthcare providers relevant to your treatment with your consent.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties (like partner hospitals and doctors) who assist us in operating our services, so long as those parties agree to keep this information confidential.

6. Your Consent

Your use of this site is subject to this policy. Optional advertising measurement is only enabled if it is configured and you choose to allow it. Policy changes will be posted on this page.

7. Optional advertising measurement

Meta Pixel loads only after you choose “Allow” in cookie preferences. If enabled, it measures page visits across the site, successful consultation requests and campaign call or WhatsApp button taps. Meta may receive the page URL, which can identify a treatment or city. Aurevia does not send your name, phone number or form contents. You can change your choice using “Cookie settings” in the footer.